5 Crucial Questions for Choosing Water Damage Restoration in Wilmington

Needing water damage restoration is enough to ruin anyone’s day. This is precisely why you need to follow these crucial steps for choosing a water damage restoration service provider. Having a service provider who's number one concern is attention to detail, can go a long way.  Hiring the right company ensures that not only your damaged areas are repaired to as good as new, but that the source of the water damage is properly mitigated and repaired correctly the first time.

Lets look at 5 crucial steps for choosing a water damage restoration service.

Is Your Water Damage Restoration Service Provider Qualified?

Let's face it, there are many “contractors” out there that have a hard time saying no to a job. The bottom line and making money often becomes top priority and in turn puts your trust, your satisfaction and the quality of work being performed a distant second to the company's profit margins.

Make sure your water damage restoration service provider notable and trustworthy.  A little due diligence never hurts.  Check out their damage restoration portfolios showing past work, read reviews and testimonials from past clients and most importantly request a list of recent client references that you may directly contact. Not all contractors are the same and you should always choose a reputable company for your home or business repairs.

Can Your Water Damage Restoration Provider Make all Necessary Repairs?

Not every water damage restoration company is capable of performing all the aspects for your water damage claim. Some companies only specialize in water mitigation, water cleanup, or they may only handle mold remediation. For your peace of mind, having a service provider that can handle the entire job, from start to finish, is beneficial. Lets talk about a couple situations a homeowner could face.

Roof Leak

There are a variety of conditions, natural or not, that can have an adverse effect on a roof.  Having a water damage restoration service provider that can diagnose and pin point where your water penetration is occurring is crucial.  Fixing your issues in this scenario would involve, but not limited to;
•    Diagnose water intrusion and repair leaking roof
•    Check for damage in floors, walls, ceilings and perform repairs 
•    Mold remediation and containment if mold is present
•    Re-insulating floors, walls and ceilings
•    Drywall repairs
•    Paint and final trim out
•    New floors

In this scenario it would be good to contact a service provider experienced in the remediation process and who also is highly qualified to perform the home construction repairs with high quality. 

Bursting Pipe

Its winter time and the holiday season is here. You have a huge trip planned for a tropical paradise. You close up your house, set the thermostat to 60 and leave on your vacation. While you are away the temperature of your local area plummets to record lows. A pipe in one of your exterior walls freezes and then burst due to the cold temperatures. One day later, the temperature recovers, your pipes thaw and water gushes everywhere for days. 

Yes, this can happen to anyone and you don’t have to be on your dream vacation, it can happen at anytime. If you are away for hours or days there is going to be some pretty extensive damage and more than likely repairs will be needed. If this was an upper story water leak you can just imagine the extent of the damage.

Again, you are going to need a contractor that is capable of doing all of the following;
•    Repair the broken pipe
•    Keep the issue from repeating
•    Check for damage to the home's structure and make sound repairs
•    Re-insulate all walls and ceilings
•    Repair and replace the drywall
•    Paint and final trim out
•    Possible new floors

Most Importantly

Finding and repairing the water intrusion issue quickly and correctly is always step 1. Having a contractor that is available 24 hours a day that specializes in all of the above is important. Being available, sooner than later, when a pipe breaks or a raging storm comes your way can minimize costly repairs.

Is Your Water Damage Restoration Provider Budget Friendly?

Having an unplanned expense is always a headache. You may need to pull money from your savings or even finance the project to fix the damages. Sometimes you get lucky and the damage happens to the kitchen you may have planned on remodeling anyway. Or, your insurance company covers most if not all the cost of the project. Working with a water damage restoration provider that can work with any financial situation - will help you get the results you need, expect and deserve.

Can Your Water Damage Restoration Provider do Mold Remediation?

Not every water damage restoration project needs mold remediation, but when remediation is needed it is vital to get it done properly the first time around. If your restoration provider does not diagnose the source of the mold and remove the mold properly you will continue to have problems.

For the sake of a healthy happy home, make sure your contractor can remedy a mold infestation and make sure they have done it for others properly in the past. Properly means that no other parts of the house were exposed to mold during the project and the infestation is completely eradicated permanently.

Does Your Water Damage Restoration Provider Have the Highest Attention to Detail?

Does the quality of the craftsmanship for your home hold a special place in your heart? For most, having repairs done at home or at a place of business means you want high quality work done. If you are paying a professional to do the work for you, they should be aware of the details. Water damage restoration providers are no different. Damage restoration needs the highest attention to detail because there may be hazardous situations for you, your family or co-workers if the work is not done properly.

Get a Water Damage Restoration Quote. ​Call 24 Hours a day: 910-399-2649